Connected Worker Platform for Frontline Operations
TeamAssurance is a connected worker platform built for the people doing the work. Frontline teams complete tasks on mobile with evidence, raise issues in seconds and get answers from your own procedures, while issues escalate through tiered daily management.
The basics
What is a connected worker platform?
A connected worker platform is software that links frontline employees to the information, procedures, colleagues and systems they need while they work, usually through mobile devices.
It replaces paper forms, whiteboards and disconnected spreadsheets with digital checklists, issue reporting, instructions and real-time communication between the floor and leadership.
What it does
Built for the frontline, connected to leadership
Mobile tasks with evidence
Teams complete checklists and tasks on mobile devices, with photos, signatures and evidence captured as they work.
Raise issues in seconds
Report a hazard, defect or problem by recording a short video or adding photos, and route it to the right team.
Answers from your own SOPs
Get answers from your own uploaded SOPs, manuals and specifications, so the right procedure is always at hand.
Tiered escalation
Issues escalate through tiered daily management, so problems reach the level of leadership that can resolve them.
Connect your systems
Bring ERP, MES, CMMS and HRIS data into the same daily rhythm, so insight reaches the teams doing the work.
One platform, not many apps
Production, safety, quality, maintenance and skills share information in one platform instead of separate tools.
Compared
Paper, point apps or a connected platform?
| Capability | Paper and whiteboards | Separate point apps | TeamAssurance |
|---|---|---|---|
| Works on mobile at the point of work | |||
| Evidence captured with each task | |||
| One place for production, safety, quality and maintenance | |||
| Issues escalate to the right tier automatically | |||
| Answers from your own procedures | |||
| Connected to ERP, MES, CMMS and HRIS data |
How it works
How teams get connected
- 01
Set up your teams
Teams, sites and tiers are set up to reflect how your organisation already works.
- 02
Digitise the routines
Checklists, inspections, observations and tier boards move from paper to mobile and screen.
- 03
Escalate and resolve
Issues raised on the floor are owned, escalated through the tiers and closed with visible follow-through.
- 04
Connect your systems
Data from ERP, MES, CMMS and HRIS is brought into the daily rhythm as you are ready.
Use cases
What frontline teams use it for
- Digital checklists, inspections and audits on mobile
- Hazard, near-miss and safety observation reporting
- Daily tier meetings and visual boards
- Skills, training and competency records
- Raising and solving problems with structured methods
- Finding the right SOP or specification on the floor
FAQ
Connected worker platform FAQ
What is a connected worker platform?
Software that links frontline employees to the information, procedures, colleagues and systems they need while they work, usually on mobile devices, replacing paper forms, whiteboards and disconnected spreadsheets.
How is a connected worker platform different from an MES?
An MES manages and records production execution. A connected worker platform supports the people around it: their checklists, issues, procedures, meetings and escalations. TeamAssurance can bring MES data into the daily rhythm alongside ERP, CMMS and HRIS data.
Does it work on mobile devices?
Yes. Frontline teams complete tasks, capture evidence and raise issues on mobile devices, and leaders see the results in real time.
Does it replace our existing systems?
Not necessarily. Small and medium organisations can run fully inside TeamAssurance, while enterprises use it to connect the ERP, MES, CMMS and HR systems they already rely on to daily execution.
What do frontline teams use it for?
Checklists and inspections, reporting hazards and problems, tier meetings, skills and training, and finding the right procedure or specification while they work.
Connect your frontline to the rest of the business
See how TeamAssurance links frontline teams, procedures and leadership in one platform.
Request a Demo