Agentic AI

    AI agents that work inside your operating rhythm

    TeamAssurance agents sit within your daily management workflows — not in a separate chat window.

    They summarise information, point out trends and insights, suggest next steps, and execute those steps automatically or on instruction. Each agent is defined once, so every team gets the same structured output from the same data — standard work, applied to AI.

    How the agents work

    The same four steps, wherever an agent appears in your workflow.

    1. Summarise

      Condense activity histories, checklist results and reports into what matters.

    2. Highlight

      Point out trends, repeat issues and exceptions across teams and sites.

    3. Suggest

      Propose causes, countermeasures, checklists and next steps for people to review.

    4. Act

      Create and update work automatically, or only when someone instructs it to.

    Standard work for AI

    One standard way to use AI — not a different prompt for every person

    Lean operations run on standard work. AI should too. When everyone writes their own prompts, every shift, site and leader gets a different answer to the same question — and nothing can be compared, coached or improved. TeamAssurance agents are defined once and used the same way by everyone.

    Everyone prompting their own way

    • Output depends on who asked and how they worded it
    • Summaries and analyses can't be compared across shifts or sites
    • Good prompts live in one person's head and leave with them
    • Nobody can tell which version of the answer to trust

    Standardised TeamAssurance agents

    • Each agent's instructions are set once, centrally, for your whole organisation
    • Every team gets the same structure — the same summary, fishbone or action plan format
    • Results are comparable across shifts, lines and sites, so leaders review like with like
    • When you improve an agent, everyone gets the better version at once

    The result is consistent, trustworthy AI output that fits your operating rhythm — and that you can improve with PDCA like any other standard.

    Connected intelligence

    AI that sees the whole operation

    Every incident has a history. TeamAssurance agents look across the entire platform and your integrated systems — so an event is never analysed in isolation.

    A quality defect is seen alongside the maintenance history of the machine, the safety observations on that line, production performance and the skills of the people on shift. That shared context is what turns AI output into the right next step.

    Safety
    Quality
    Production
    Maintenance
    AI agents
    Skills
    Integrated systemsERP · CMMS · MES · HRIS

    Agentic AI across the operating system

    Each agent is attached to the part of the platform where the work happens — from the Tier 1 board to the strategy review.

    Tiered Daily Management

    Walk into every tier meeting already knowing what needs attention.

    • Each activity arrives with a current status summary instead of a long comment thread
    • Checklist results are summarised so failed checks and repeat findings stand out
    • Issues escalated to Tier 2 and Tier 3 carry their context with them
    • Frontline teams raise issues by video, without typing on the floor
    More about Tiered Daily Management →

    Generate activity summary

    Condense a long activity history — updates, comments and actions — into a clear status summary for the next meeting.

    Activity summary chat

    Ask follow-up questions about an activity: what has changed, what is blocking it and what the next step is.

    Activity search summary

    Search across activities and get a concise summary of what was found — themes, status and open items — instead of a list to read through.

    Checklist Search Summary

    Summarise checklist results across teams, areas or time periods to surface failed checks and recurring findings.

    Create Activity From Video

    Record a short video at the workplace and the agent drafts a new activity from it, ready to review and submit.

    Skills Development

    Turn your procedures into training and on-the-job support.

    • Procedures become checklists for training sign-off and competency verification
    • Operators get answers from your own SOPs and guides when they need them
    • The same standard is taught and checked on every shift and at every site
    More about Skills Development →

    Generate checklist template

    Create a checklist template from a procedure or description, ready to use for standard work, audits or training verification.

    Chat

    Ask questions in plain language and get answers drawn from your own activities, checklists and uploaded documents.

    Problem Solving

    From symptom to verified countermeasure, with structure at every step.

    • A first-draft fishbone gets the team past the blank page
    • Causes are challenged and narrowed down in conversation
    • Root causes turn into action plans the team reviews and owns
    • Related activities reveal when the same problem keeps coming back
    More about Problem Solving →

    Generate fishbone

    Draft a fishbone (Ishikawa) diagram of potential causes, organised by category, as a starting point for the team.

    Fishbone chat

    Work through the fishbone with the agent — challenge causes, add evidence and narrow in on the likely root cause.

    Generate RCA action plan

    Turn an agreed root cause into a draft action plan of countermeasures for the team to review and assign.

    RCA action plan chat

    Refine a root cause action plan in conversation — adjust countermeasures, sequence and how success will be verified.

    Related activities chat

    Find related and recurring activities across lines and sites, so a repeat problem is seen as one problem.

    Project Management

    Keep improvement projects moving as business as usual.

    • Project status is summarised from the actions and updates already recorded
    • Action plans are drafted for review, not written from scratch
    • Linked and overlapping work is visible across teams and sites
    More about Project Management →

    Generate activity summary

    Condense a long activity history — updates, comments and actions — into a clear status summary for the next meeting.

    Activity summary chat

    Ask follow-up questions about an activity: what has changed, what is blocking it and what the next step is.

    Generate RCA action plan

    Turn an agreed root cause into a draft action plan of countermeasures for the team to review and assign.

    Related activities chat

    Find related and recurring activities across lines and sites, so a repeat problem is seen as one problem.

    Strategy Deployment

    See whether strategy is turning into results — and where it is not.

    • KPI reports are summarised into the movements and exceptions leaders need to discuss
    • Progress on initiatives can be searched and summarised across sites
    • Leaders ask questions of live operational data in plain language
    More about Strategy Deployment →

    BI report summary

    Summarise reports and KPIs into the key movements, trends and exceptions that leaders need to discuss.

    Activity search summary

    Search across activities and get a concise summary of what was found — themes, status and open items — instead of a list to read through.

    Chat

    Ask questions in plain language and get answers drawn from your own activities, checklists and uploaded documents.

    Grounded in your own documents

    Upload manuals, procedures, policies and specifications. The assistant uses them when it answers questions for your team, so answers reflect your standards — not generic advice.

    • Add SOPs, troubleshooting guides, policies and specifications
    • Control which sites each document is available to
    • Answers on the floor that match how your operation actually works

    Configured by you, accountable to your people

    • Agents are defined once by your administrators in Account Settings — everyone uses the same version
    • Suggestions are reviewed by the people who own the work
    • Actions run automatically only where you have chosen that they should

    The agents

    Thirteen agents available in TeamAssurance today.

    Chat

    Ask questions in plain language and get answers drawn from your own activities, checklists and uploaded documents.

    Activity search summary

    Search across activities and get a concise summary of what was found — themes, status and open items — instead of a list to read through.

    Checklist Search Summary

    Summarise checklist results across teams, areas or time periods to surface failed checks and recurring findings.

    Activity summary chat

    Ask follow-up questions about an activity: what has changed, what is blocking it and what the next step is.

    Generate activity summary

    Condense a long activity history — updates, comments and actions — into a clear status summary for the next meeting.

    Generate fishbone

    Draft a fishbone (Ishikawa) diagram of potential causes, organised by category, as a starting point for the team.

    Fishbone chat

    Work through the fishbone with the agent — challenge causes, add evidence and narrow in on the likely root cause.

    Generate checklist template

    Create a checklist template from a procedure or description, ready to use for standard work, audits or training verification.

    Create Activity From Video

    Record a short video at the workplace and the agent drafts a new activity from it, ready to review and submit.

    RCA action plan chat

    Refine a root cause action plan in conversation — adjust countermeasures, sequence and how success will be verified.

    Generate RCA action plan

    Turn an agreed root cause into a draft action plan of countermeasures for the team to review and assign.

    BI report summary

    Summarise reports and KPIs into the key movements, trends and exceptions that leaders need to discuss.

    Related activities chat

    Find related and recurring activities across lines and sites, so a repeat problem is seen as one problem.

    See the agents working on your own operation

    Book a demo and we will walk through the agents using workflows from your industry.

    Request a demo