Checklist

    Audit Checklist

    In short

    An audit checklist is a structured list of questions an auditor uses to check whether work matches a standard, such as a procedure, a regulation or ISO 9001. Each question is tied to a requirement, answered conforms, does not conform or N/A, and backed by evidence, and every nonconformity becomes an action with an owner and due date.

    Key facts

    • Purpose: test whether a process, area or system follows its standard, and record objective evidence either way.
    • Common types: internal quality audit, workplace safety audit, 5S audit, layered process audit, supplier audit and pre-certification audit.
    • Good questions: one requirement each, answerable by looking at records or the work, with space for evidence and a finding.
    • Size: 10–15 questions for a routine area audit; 30–60 for an annual system audit split by clause or process.
    • Output: conformities, nonconformities and opportunities for improvement, each nonconformity tracked to a verified fix.

    By Matt Mafrici, CEO and founder, TeamAssurance · Published

    LinkedIn Email

    What is an audit checklist used for?

    An audit checklist keeps an audit consistent and complete. It tells the auditor which requirements to test, prompts them to collect evidence rather than opinions, and gives every audit of the same area the same yardstick, so results can be compared over time. It also protects the auditee: they can see in advance what will be checked and against which standard.

    What are the main types of audit checklist?

    TypeWhat it checksWho usually auditsTypical frequency
    Internal quality auditProcesses against the quality management system and ISO 9001Trained internal auditorsEach process at least yearly
    Workplace safety auditHazard controls, permits, training and emergency readiness against the safety system and the lawSafety advisor with a supervisor and a worker representativeMonthly to quarterly
    5S auditSort, set in order, shine, standardise and sustain in one areaTeam leader or a peer from another areaWeekly
    Layered process auditA few critical process controls at one stationLeaders at every levelDaily to monthly by layer
    Supplier auditA supplier's processes, controls and recordsSupplier quality engineerBefore approval, then by risk
    Pre-certification auditReadiness for an external ISO auditInternal lead auditor or consultantBefore the certification audit

    What should an audit checklist include?

    SectionWhat it records
    HeaderArea or process, audit scope, standard or procedure audited against, auditor, auditee, date
    QuestionsOne requirement per line, with the clause or procedure reference
    ResultConforms, does not conform, N/A
    EvidenceWhat was seen, sampled or read: record numbers, photos, names of people interviewed
    FindingsNonconformity (major or minor) or opportunity for improvement
    ActionsCorrection, corrective action, owner, due date, verification date
    Sign-offAuditor and auditee names; date the report was issued

    Example internal audit checklist

    Use this as a starting point for an area audit that covers quality, safety and workplace organisation. Replace the references with your own procedures and drop rows that do not apply to the area.

    #AreaAudit questionReferenceCNCN/AEvidence
    1DocumentsAre the work instructions at the workstation the current revision?Document control procedure☐☐☐
    2TrainingIs everyone doing the task signed off as competent for it?Training matrix☐☐☐
    3Process controlAre process checks recorded at the frequency the control plan requires?Control plan☐☐☐
    4MeasurementAre gauges and instruments in use within their calibration date?Calibration register☐☐☐
    5Nonconforming productIs suspect or rejected product tagged and segregated?Nonconformance procedure☐☐☐
    6Corrective actionAre the actions from the last audit of this area closed, and has the fix held?Last audit report☐☐☐
    7SafetyAre guards, interlocks and lockout points in place and working?Machine risk assessment☐☐☐
    8SafetyIs the required PPE worn and available?Area PPE standard☐☐☐
    9SafetyAre chemicals labelled, stored correctly and backed by a current safety data sheet?Hazardous substances register☐☐☐
    10EmergencyAre exits, extinguishers and first aid kits clear, in date and signed?Emergency plan☐☐☐
    115SDoes the area match its 5S standard, with only needed items present and everything in its marked place?Area 5S standard☐☐☐
    12Daily managementIs the team board current, with problems and actions reviewed in the last shift?Tier meeting standard☐☐☐
    FindingType (major, minor, OFI)CorrectionCorrective actionOwnerDueVerified
    ☐

    How do you write good audit questions?

    Write each question so the auditor has to look for evidence. "Are procedures followed?" invites a yes. "Show me the last three completed setup checks for this machine" gets the truth.

    Weak questionBetter question
    Is training up to date?Pick two operators on shift: are both signed off on the training matrix for the task they are doing?
    Is calibration OK?Are all gauges at this station within their calibration due date on the label and in the register?
    Is the area safe?Are all fixed guards in place and do the interlocks stop the machine when opened?
    Is 5S good?Is every tool on the shadow board in its place or in use, with nothing unlabelled on benches?

    How do you run an audit with the checklist?

    Plan the scope and tell the area. Read the last audit report and open actions. On the day, open with the area lead, then go to the work: observe, sample records and talk to the people doing the job. Record evidence against each question as you go, not from memory afterwards. Close with a short meeting to agree the findings, then issue the report within a few days.

    What happens after the audit?

    The checklist is only as useful as the follow-up. Grade each nonconformity, make the immediate correction, find the root cause for anything major or repeated, and raise a corrective action with an owner and due date. Review open actions at the team's regular meeting until they close, and verify that each fix worked at the next audit. Once a quarter, look across all audits for repeat findings: a question that fails in several areas usually points to a system problem, not a team problem.

    Why do audit checklists fail?

    • Copied from a generic download, so the questions do not match the area's real risks and procedures.
    • Too long, so auditors skim and tick.
    • Questions that can be answered from the office without seeing the work.
    • Findings recorded with no owner or due date, so the same nonconformity reappears every audit.
    • Never revised, so questions that always pass stay in and new risks never get added.

    Step by step

    1. Define the scope and standard. Name the area or process being audited and the procedure, regulation or ISO clause it is audited against.
    2. List the requirements. Pull the requirements from the standard, the procedures, the risk assessment and the findings of previous audits.
    3. Turn each requirement into a question. One requirement per question, phrased so the auditor must observe the work or sample a record to answer it.
    4. Add result, evidence and finding fields. Give every question conforms, does not conform and N/A, a space for evidence and a place to record the finding.
    5. Set who audits and how often. Schedule audits by risk: high-risk areas and processes more often, with auditors independent of the work they audit.
    6. Link findings to corrective actions. Every nonconformity gets a correction, a root cause where needed, an owner, a due date and a verification check.
    7. Review and revise the checklist. After a few audit cycles, remove questions that never fail, add ones from recent incidents and complaints, and update references.

    A worked example

    A food packaging plant in Melbourne ran its internal audits from a 140-question spreadsheet covering every ISO 9001 clause, and most areas got audited once a year. It split the list into twelve-question area checklists like the one above and rotated them monthly. The first round found out-of-date work instructions on two lines and a metal detector check recorded but not performed on night shift. Both became corrective actions reviewed at the daily tier meeting, the night shift check was verified at the next audit, and the external certification audit later that year raised no major findings.

    In TeamAssurance

    In TeamAssurance an audit checklist is built as a digital checklist with photos, signatures and conditional questions. Audits are scheduled with reminders and completed on a phone or tablet in the area. Each nonconformity becomes a tracked corrective action with an owner and due date on the team's tier board, and reports show which questions fail most often across areas, shifts and sites.

    FAQ

    Frequently asked questions

    What is an audit checklist?

    A structured list of questions an auditor uses to check whether a process, area or system meets a standard. Each question references a requirement and records the result, the evidence and any finding.

    What is the difference between an audit and an inspection checklist?

    An inspection checklist checks the condition of things, such as equipment or a site, often daily. An audit checklist checks whether a system or process is being followed, using records, observation and interviews, and is usually done less often by someone independent of the work.

    How many questions should an audit checklist have?

    Enough to test the requirements in scope and no more. Around 10 to 15 questions suits a routine area audit; an annual system audit may need 30 to 60, split by clause or process so no single audit runs too long.

    Who should carry out an internal audit?

    Someone trained in auditing and independent of the work being audited. Many sites train supervisors and engineers as internal auditors and have them audit areas other than their own.

    What is a nonconformity in an audit?

    A requirement that is not met, backed by objective evidence. A major nonconformity is a breakdown of a process or a risk to product or people; a minor one is an isolated lapse. Both need a correction and a corrective action.

    Can I use the same audit checklist for every area?

    Keep the same structure and a few common questions, such as document control and open actions, but tailor the rest to each area's processes and risks. A one-size checklist ends up mostly N/A.

    About the author

    Matt Mafrici

    CEO and founder, TeamAssurance

    Operations and continuous improvement practitioner; builds daily management systems with manufacturers, miners, food and pharmaceutical producers in Australia and abroad.

    LinkedIn profile · All articles