Template

    SOP Template

    In short

    An SOP template is the fixed format every standard operating procedure on a site follows: a header block with number, revision and owner, then purpose, scope, responsibilities, materials and PPE, the numbered steps, the checks, the records kept and the revision history. This template gives each section in order, what to write in it, and a filled example.

    Key facts

    • Sections: header block, purpose, scope, responsibilities, materials and PPE, procedure steps, checks, records, revision history.
    • Length: one to three pages for most tasks; longer usually means two procedures or too much background.
    • Written with the people who do the task, tested at the workplace, approved by the process owner.
    • Controlled: one current revision, a review date, and a record of who has been trained on it.

    By Matt Mafrici, CEO and founder, TeamAssurance · Published

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    The template

    Copy this SOP template for each procedure and keep the section numbers the same, so every SOP on the site reads the same way and auditors know where to look.

    Header block

    FieldEntry
    SOP title
    SOP number
    Revision
    Effective date
    Site / area / equipment
    Owner
    Approved by
    Next review date

    1. Purpose. One or two sentences: why this procedure exists and what result it protects.

    2. Scope. The task, equipment, area and people it covers, and what it does not cover.

    3. Responsibilities

    RoleResponsibility

    4. Materials, tools and PPE. Everything needed before starting, including the PPE and any permits or isolations.

    5. Procedure

    StepActionKey pointReason
    1
    2
    3
    4
    5

    6. Checks

    CheckStandard or limitWhenWhat to do if it fails

    7. Records. What is recorded, where, and how long it is kept.

    8. Revision history

    RevisionDateChangeByApproved

    What goes in each section of an SOP?

    The header block makes the document controllable: anyone can see whether the copy in their hand is the current revision and who to ask about it. Purpose and scope stop the procedure being stretched to tasks it was never written for. Responsibilities name roles, not people, so the SOP survives a change of staff.

    The procedure is the core. Write each step as an action starting with a verb, in the order it is done. The key point column holds what makes the step safe, right or easy, such as "torque to 25 Nm" or "check the seal is seated all the way round", and the reason column says why, which is what helps people follow it when nobody is watching. Checks and records turn the SOP into something that can be audited; the revision history shows what changed and why.

    An SOP example: starting up a filling line

    StepActionKey pointReason
    1Confirm the line clearance record is signedPrevious product and labels removedPrevents mix-ups
    2Fit the change parts for the productMatch the colour code on the parts boardWrong parts cause jams and short fills
    3Run ten containers and check fill weightWithin the limits on the product specificationUnderfill is a legal issue; overfill is waste
    4Check the label and date code on the first containerAgainst the batch sheetWrong date code means a product withdrawal
    5Record the start-up checks and release the lineSupervisor signs the recordEvidence the line was right before production

    Header: SOP-FL-004, revision 3, owner: filling team leader, approved by: production manager. Checks: fill weight every 30 minutes, label check at every reel change. Records: start-up sheet kept with the batch record.

    Which SOP format should you use?

    A step-by-step list, as above, suits most routine tasks. A hierarchical format, with sub-steps under each main step, suits longer tasks with decisions inside them, such as a changeover. A flowchart suits processes with several branches, such as handling a failed check. Many sites use the step table for the work and add a small flowchart for the reaction plan.

    How do you write an SOP with this template?

    1. Pick one task and the person who does it best.
    2. Watch the task being done and draft the steps, key points and reasons at the workplace.
    3. Fill in the header, purpose, scope, responsibilities, materials and PPE.
    4. Add the checks, the reaction to a failed check and the records.
    5. Test it: someone who did not write it does the task from the draft. Fix what they stumble over.
    6. Approve it, train the people who do the task, and set a review date.

    An effective SOP stays alive after that. Review it after any incident, defect or improvement, check it is followed through layered process audits and leader standard work, and keep it where the work is done, not on a shared drive nobody opens.

    Step by step

    1. Pick the task. One task and the person who does it best.
    2. Draft at the workplace. Watch the task and write the steps, key points and reasons where it is done.
    3. Complete the sections. Header, purpose, scope, responsibilities, materials and PPE, checks, reaction plan and records.
    4. Test the draft. Someone who did not write it does the task from the draft; fix what they stumble over.
    5. Approve, train, review. Approve it, train the people who do the task, set a review date and audit that it is followed.

    A worked example

    A drinks bottling site found that start-up checks were done differently on each shift: one checked fill weight on five containers, another on twenty, and nobody checked the date code. The filling team leader and two operators wrote one SOP in this format at the line, tested it with a new starter, and the production manager approved it. Layered process audits now check that the start-up record is complete, and a missed date code check became an action within a week of the SOP going live.

    In TeamAssurance

    In TeamAssurance an SOP becomes a digital work instruction: the steps, key points, photos and checks on a phone or tablet at the workstation, always the current version, with the version recorded against each completion. Sign-off is recorded in the skills matrix, so a change to the SOP shows who needs re-training; abnormalities raised from inside a step become actions on the team's tier board; and layered process audits check that the SOP is followed.

    FAQ

    Frequently asked questions

    What is the difference between an SOP and a work instruction?

    An SOP describes a procedure, often covering several tasks and roles. A work instruction gives the detailed steps for one task at one workstation. Many sites use this template for both, with the work instruction as the floor-level version.

    How long should an SOP be?

    One to three pages for most tasks. If it is longer, split it into separate procedures or move background material into training.

    Who should approve an SOP?

    The owner of the process, usually the area manager, after the people who do the task have tested it. Quality or safety approve as well where the task affects product or people.

    How often should SOPs be reviewed?

    At a set interval, often every one to two years, and whenever there is an incident, a defect, a change to equipment or an improvement to the method.

    What format is best for an SOP?

    A step table with key points and reasons for routine tasks, a hierarchical list for longer tasks with sub-steps, and a flowchart for decisions and reaction plans.

    About the author

    Matt Mafrici

    CEO and founder, TeamAssurance

    Operations and continuous improvement practitioner; builds daily management systems with manufacturers, miners, food and pharmaceutical producers in Australia and abroad.

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